Public Defender of Consumers Interests, ComCom

The Public Defender of Consumers Interests is ComCom’s public service for consumer issues in electronic communications and broadcasting.

Telecommunications consumer office Electronic communications and broadcasting Georgia Source checked 24 October 2026

Find the official information

The office’s homepage links to Consumer Rights, Complaint Form and Requirements, consultation, Contact and the service for checking Internet problems. This helps readers find the right official page before preparing a message.

Understand the complaint route

The complaint page lists a provider’s special complaint service, the ComCom Public Defender and court as separate destinations. It says the order is not mandatory. The detail pages carry English headings but their instructions are in Georgian.

Use the service pages

The public site separates general consumer-rights information from complaint guidance and consultation links. Its complaint page recommends identifying the applicant, provider/account, requested action and the circumstances behind the complaint.

Details to check

  • Complaint guidance
  • Consultation links
  • Consumer-rights information

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